Andhra Pradesh
NOTIFICATION REGARDING THE ANDHRA PRADESH ELECTRICITY REGULATORY COMMISSION (LICENSEES STANDARDS OF PERFORMANCE) THIRD AMENDMENT REGULATION, 2021(NOTIFICATION DATED -04.06.2021) – GOVT. OF ANDHRA PRADESH
Updated on:4th Jul, 2021
Para 4 in the " Manner of payment compensation amount" under schedule II of the Principal Regulation 7 of 2004( as amended from time to time) shall be substituted with: “For service areas of schedule II, i.e. terms I, VIII, IX and XIII the licensees shall pay the compensation amount to the complaining consumer automatically". For the service mentioned in items II to VII and X to XII of schedule II, the consumer will be required to make claim for compensation towards non - compliance of guaranteed standard, within 30 days of violation of such service standard by the licensee, to a senior officer as may be designated by the licensee for this purpose, who is base at the headquarters of the licensee. The same officer is responsible for monitoring compliance of the regulation and submitting periodical reports to the commission, as may be required. In par 5 the following appended: 'Manner of payment of compensation amount" under schedule II of the Principal Regulation 7 of 2004 (as amended from time to time)."By following the method as may be prescribed by the commission through practice direction issued from time to time. "8. Liability to pay compensation by the licensee is subject to the exceptions provided under clause 6 of the principal regulation 7 of 2004 (as mentioned from time to time).
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